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Return Policies
Return
Policies -
Thanks so much for your business! We hope you are
pleased with your purchase, but if you are in any way dissatisfied
with the products you have ordered, please click below to learn
more about our regular or holiday/Christmas return policies for
our web site or our Charlotte, NC location.
**Any "Free Delivery" qualifying orders, via website or email, that are partially or fully returned and no longer meet the minimum dollar requirements for the special offer, will be subject to a fee. This fee is the retroactive standard USPS shipping cost incurred by The Belly Dance Shop for the orginial purchase shipping. This fee will be automatically deducted from the refund total as well as the "restocking fee" (see below for more information about restocking fees) when the approved refund is being processed.
**
All workshop and special event purchases are final sale.
Web Regular Policy / Web Holiday Policy
Shop Regular Policy / Shop Holiday Policy
Web
Site Regular Return Policy
We will exchange your item(s), give you a shop credit or issue you a refund within 15 days of the original shipping date (Shipping charges are nonrefundable) This means if you are dissatisfied with your purchase, you must contact us by e-mail at buy@thebellydanceshop.com within the first 15 days after your shipment left our shop. The item(s) must be returned to our shop or post marked within 30 days of the purchase with the original receipt/invoice in its original condition (i.e. not worn, damaged by safety pins or smelling of perfume, smoke, etc.) or we will not be able to process your order. If the item(s) appear to have been worn or damaged,
* Please note- There will be a $6.50 restocking fee applied for all refunds up to $99.00 and a 10% restocking fee for returns of $100.00 or more up to a maximum $50.00 fee. This is applicable one-time per transaction. This fee is applied due to the credit card or Internet fees our company has been charged for the original sale.
If the item(s) is to be exchanged, the restocking fee as stated above, will also be applicable and is charged one-time per transaction. In this case, the fee will be used towards payment for the postage to re-send the exchanged item back to the customer. When the restocking fee is used to ship the exchanged items back, it is only applicable for one exchange per order. If the second shipment still is not suitable, the second return will have a $6.50 restocking fee and may not be used to ship a third parcel. With each new web site order a $6.50 return shipping/restocking fee cycle begins again. Due to some clients address locations, the return shipment may be sent via UPS or USPS.
Please do not just send the items back to us without informing us in some way that you would like a refund. We ship many items each day, all over the world and we do not want to delay your refund due to any confusion. *Music CDs and DVDs are not returnable once the packaging has been opened. Wholesale orders are not eligible for return.
Please contact us at:
e-mail: buy@thebellydanceshop.com
Global Textile Network (The Belly Dance Shop)
Address:
Ballantyne
Charlotte, NC
28277
As it is difficult to purchase gifts for other people, we have tried to create a return policy that will make Internet shopping a breeze! On our web site, any gifts purchased between November 15th and December 25th may be returned to our shop until January 30th, for an exchange or shop credit only (Shipping charges are nonrefundable) Please make a note in the "comments" section of your order form stating that this purchase is a gift item(s) for the holidays.
Please be sure that the return items have been post marked on or before January 30th for an exchange or credit note to be applicable. After that date, the items will be returned to the sender at the sender's expense.
If you wish to exchange your item, please contact us by e-mail at buy@thebellydanceshop.com, phone or fax. We ship many items each day, all over the world and we do not want to delay your credit/exchange due to any confusion. The item(s) must be returned to us in its original condition (i.e. not worn, damaged by safety pins or smelling of perfume, smoke, etc.) If the item(s) appear to have been worn or damaged, we reserve the right to refuse refund privileges.
* Please note- There will be a $6.50 restocking fee applied for all credit/exchanges up to $99.00 and a 10% restocking fee for credit/exchanges of $100.00 or more. This is applicable one-time per transaction. This fee is applied due to the credit card or Internet fees our company has been charged for the original sale. If the item(s) is to be exchanged, the restocking fee as stated above will be used towards payment for the postage to re-send the exchanged item back to the customer.
If a purchase is bought for yourself and not as a Christmas gift and it has not been stated as a gift on your order form, our regular refund policy will apply.
Please contact us at:
e-mail: buy@thebellydanceshop.com
Global Textile Network (The Belly Dance Shop)
Address:
Ballantyne
Charlotte, NC
28277
Thank you and
have a great holiday season!
Charlotte Shop Regular Return Policy
Regular Return Policy- We may accept exchanges/returns within 30 days of purchase. The item(s) must be returned to our shop with the original receipt/invoice and in its original condition (i.e. not worn, damaged by safety pins or smelling of perfume, smoke, etc.) or we will not be able to process your order. If the item(s) appear to have been worn or damaged, we reserve the right to refuse refund privileges.
Charlotte Shop Holiday Return Policy
In our Charlotte, NC shop, any gifts purchased between November 15th and December 25th may be returned to our shop until January 30th, for an exchange or shop credit only. This must be marked on your receipt at the time of purchase or our regular return policy is applicable, so please be sure to tell our sales associates when you are checking out.
Returned items sent by mail must post marked on or before January 30th for an exchange or credit note to be applicable. After that date, the items will be returned to the sender at the sender's expense. (Shipping charges are nonrefundable)
Item(s) must be returned to us in its original condition (i.e. not worn, damaged by safety pins or smelling of perfume, smoke, etc.) If the item(s) appear to have been worn or damaged, we reserve the right to refuse refund privileges.
Regular Return Policy- We may accept exchanges/returns within 30 days of purchase. The item(s) must be returned to our shop with the original receipt/invoice and in its original condition (i.e. not worn, damaged by safety pins or smelling of perfume, smoke, etc.) or we will not be able to process your order. If the item(s) appear to have been worn or damaged, we reserve the right to refuse refund privileges.
Thank you and
have a great holiday season!
